Portal
Customers can view and manage their licenses in the Keyforge customer portal. To access it, customers request an email with a link to the portal. All licenses linked to their email address will be available.
Hide products
If you prefer not to make your products available for customers to manage in the portal, hide them in the dashboard. You can also prevent customers from resetting active devices.
Accessing the portal
To access the portal, customers must request an access link via email. This link is valid for 48 hours. Customers can request the portal access link at https://keyforge.dev/portal/request.
Pre-filling email address
Optionally pre-fill the email field in the portal request form by adding an
email query parameter to the URL. For example:
https://keyforge.dev/portal/[email protected].
Private sessions
You can also create a private portal session for a specific email address via the dashboard or API. Customers will only be able to view and manage licenses from your products. The generated link is valid for 48 hours.